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Two Credit Management Reporting Tips

There is a temptation to provide your managers with far more information than they want or need. The less experienced credit professional feels that the more details they provide, the more confident management will be that they have every aspect of the credit function under control. This may be a mistake.

Instead of overwhelming senior management with details, provide your manager with a broad overview of your efforts and wait for them to ask for more detail if they want it. Better yet, ask your manager for specific instructions about what they need to see --- and provide that documentation.

One final thought:
Make certain management is aware of your achievements and successes. Generally, management does a good job of remembering mistakes and missteps, but a poor job of recognizing and rewarding superior performance.

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