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We have been helping business succeed by providing commercial credit training services since 1989.

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Business Credit and Collection Management Articles

Increase Sales — Collect Them Quickly

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  • Credit and Collections Education
  • Commercial Credit Seminars
  • Collection Services and Negotiations
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  • Establishing Credit Policies
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  • Bankruptcy and Preference Counseling
Webinars & Seminar Schedule

Oct 14 '08

Bulldog Collection Techniques
Online Webinar, 1 hour - You will learn:

  • Fifty common collection mistakes
  • Leverage points you should use when negotiation with customers
  • Tips for avoiding bad deals in negotiations with debtors
  • How to recognize customer stall tactics, and what to do about them
  • When, why and how to confirm customer payment commitments
  • Common sense collection tips and tricks

Oct 21 '08

How Credit Can Impact Your Company's Working Capital
Online Webinar, 1 hour

Working capital management involves managing the relationship between a firm's current assets and its current liabilities. The goal of working capital management is to ensure that the firm is able to continue to pay operational expenses and other debts as they come due. Clearly, the credit department's oversight of accounts receivable is critical to a company's working capital management program. As the primary source of cash inflows, the credit department must help ensure that there is sufficient cash on hand. In this program, we will discuss some of the ways in which the credit department impacts working capital management.

Topics include:

  • How companies typically use their credit department
  • How the credit department can be used more effectively in working capital management
  • The credit department's role in cash forecasting
  • The importance of tools for controlling delinquency and accelerating cash inflows
  • The use of pros and cons of offering cash discounts as incentives to shorten the cash conversion cycle and accelerating cash inflows
  • How factors beyond your control can and do impact on the cash conversion DSO
     
Learn Negotiations • Customer Retention • International & Domestic Credit
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