Knowing why your employees procrastinate will help
you as a manager to address and possibly to prevent this serious
problem. Your subordinates procrastinate for a variety of reasons
The task is seen as unpleasant
Your subordinate feels the assignment is overwhelming or
They feels the assignment is unnecessary
They fear making a mistake
Your employee feels your expectations of them are unreasonable
Your employee believes that they have not been properly
They don't want the responsibility for making a mistake
It task is not part of their normal job duties - therefore
there is no up side to completing the assignment, only a
down-side for failing do so
Your subordinates delays beginning or completing the assignment
as a challenge to your authority
They refuse to do the work as a form of protest or disrespect
against you being in charge in general, and giving them instructions
The employee[s] in question believe that union rules protect
them from having to perform this type of work
They don't feel part of a team, so they have little or
no interest in helping the team to achieve its goals
They are interested in sabotaging you in the eyes of your
manager by doing so bad a job on an assignment delegated
to them that senior management will have to notice.
There are no simple answers to problems such as these.
One of the simplest answers to those problems is to make sure that
consequences fall on the parties involved in the unexpected and
unacceptable behavior. Occasionally, it takes terminating one bad
apple [preferably the ring leader] to bring the rest of the department
back in line. Occasionally, you have to be less discriminating.
If essentially everyone in the department is placing roadblocks
to your department's success, then at least in theory everyone must
be considered expendable.